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Requisition Number: 38979
Position Title: Desktop Support Technician
Location: 7000 Central Ave NE-3568 Minneapolis MINNESOTA United States 55432
Duration: 12 months
Recruiter Name: Sreejit Pisharam
Recruiter Email: sreejit.p.ilink@tajtech.com

Job Description

Top 3 things you are looking for in a candidate’s experience?
•face-to-face interactions with customers
•Have worked in a team environment
•Has had experience troubleshooting incidents
•Perform hardware and software support on end-user laptops and desktops.
•This includes replacing hardware components such as system boards, hard drives, keyboards, displays, backing up end-user data, deploying both Windows PCs and Macs, restoring end-user data.
•The contractor will also be responsible for assisting clients in the configuration of mobile and tablet devices such as iOS (iPad/iPhone) and Android.
•Rotating into our Service Centers (like an Apple Genius Bar) where clients walk up for support will also be part of the position.
• The candidate must be willing to fill-in either temporarily or permanently at other Client facilities in the Twin Cities, if needed.

•4 Year Degree
•Must have a good balance of technical aptitude and customer service skills
•Able to work in a team environment and work independently
•Work under little supervision
•Good communication/people skills as the job will be mostly face to face
•Flexibility to work at other Client facilities in the Twin Cities, as needed

“TAJ Technologies, Inc. is an EEO/AA Employer: women, minorities, the disabled and veterans are encouraged to apply”

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